Terms & Conditions
for Valeting & Detailing Services
1. Introduction
These Terms and Conditions (“Agreement”) govern the provision of vehicle valeting and detailing services (“Services”) by GleamPro Valeting & Detailing (“Company”) to the customer (“Customer”). By accepting a quotation, booking, or engaging our Services, the Customer agrees to be bound by these Terms and Conditions.
These Terms and Conditions (“Agreement”) govern the provision of vehicle valeting and detailing services (“Services”) by GleamPro Valeting & Detailing (“Company”) to the customer (“Customer”). By accepting a quotation, booking, or engaging our Services, the Customer agrees to be bound by these Terms and Conditions.
2. Scope of Services
The Company will perform vehicle cleaning, valeting, ceramic coating, and detailing services as agreed upon in the specific service package selected by the Customer. This may include exterior washing, polishing, waxing, interior cleaning, and additional detailing services. Details of the specific services provided will be outlined in the customer order or quote.
The Company will perform vehicle cleaning, valeting, ceramic coating, and detailing services as agreed upon in the specific service package selected by the Customer. This may include exterior washing, polishing, waxing, interior cleaning, and additional detailing services. Details of the specific services provided will be outlined in the customer order or quote.
3. Pre-existing Condition of Vehicle
The Customer acknowledges and understands that:
The Customer acknowledges and understands that:
- Pre-existing Damage: The Services may involve the cleaning or polishing of the vehicle’s exterior, which could reveal pre-existing paintwork imperfections, including but not limited to chips, scratches, swirl marks, and fading.
- Disclosure of Damage: The Company is not responsible for any pre-existing damage that becomes more visible as a result of the cleaning, polishing, or other detailing services performed. The Company will not be liable for the exacerbation or discovery of such damage during the course of providing the Services.
- Inspection and Reporting: Customers are encouraged to inspect the vehicle before the Services are carried out and report any existing visible damage to the Company. The Company will not be held responsible for any damage that is not disclosed prior to commencement of the Services.
4. Customer Responsibility
- Accuracy of Vehicle Information: The Customer is responsible for providing accurate details regarding the condition of the vehicle and any known issues.
- Valuable Items: The Company is not responsible for the loss or damage to any items left inside the vehicle, including personal belongings or valuables. It is the Customer’s responsibility to remove all personal items prior to service.
5. Payment
- Payment Terms: Payment for Services is due upon completion of the work, unless otherwise agreed in writing. The Customer agrees to pay the full quoted price for the Services, including any additional charges incurred due to unforeseen complications or requested extra services.
- Refunds and Disputes: Refunds for any services are at the discretion of the Company and will only be considered if the Customer is dissatisfied with the quality of the service, subject to the Company’s assessment of the situation.
6. Liability and Indemnity
- Liability Limitations: The Company will take reasonable care in performing the Services; however, the Company is not liable for any damage to the vehicle, except for damage directly caused by the Company’s negligence during the provision of the Services.
- Indemnification: The Customer agrees to indemnify and hold the Company harmless from any claims, damages, or losses resulting from the vehicle’s pre-existing condition or any undisclosed damage that may be revealed during the provision of Services.
7. Cancellations and Rescheduling
- Cancellation Policy: The Customer may cancel or reschedule an appointment up to 24 hours before the scheduled service. Cancellations within 24 hours of the appointment may incur a cancellation fee.
- No Show Policy: If the Customer does not show up for a scheduled service, the Company reserves the right to charge a fee for the missed appointment.
8. Governing Law
This Agreement is governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
This Agreement is governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
9. Amendments
The Company reserves the right to amend these Terms and Conditions at any time. The most recent version of the Terms and Conditions will be made available to the Customer upon request.
The Company reserves the right to amend these Terms and Conditions at any time. The most recent version of the Terms and Conditions will be made available to the Customer upon request.